Our Services
Diagnostic Services
We find out what is wrong and make a diagnosis for free. No hassle and no commitment. We tell you what is wrong, how long it will take to fix, and an estimate of cost. It is a nonsense-free diagnostic service that we stand behind.
Maintenance Plans
There are always, weekly, new updates for your computer and by not being proactive with maintenance, you lose the useful life of your device. That is why we offer our maintenance plans for both business and residential. We make it simple and behind the scenes so that you are not bothered. With our plans, we provide 24/7 preventative support. This saves you hundreds in computer support costs, maximizes your computer uptime, and makes your computer run like the day you bought it.
Virus Removal
Did you know, running slow, different homepages than you had before, odd emails and annoying pop-ups could be a warning sign that it is time for a computer health checkup. Ransomware, malware, spyware, viruses, adware, and so many other “wares” are causing a lot of stress for a lot of individuals and organizations. Cybercrime is on the rise and they want to gain access to your personal data, hold it for ransom, or perform other horrible acts. In a time where computers are needed to run a business, communicate with family, and do coursework there is no time to be wasted. We have a two-phase approach to resolving these issues while making sure we minimize the risk of it happening again!
Website Design
Our elegant website designs are built on top of the WordPress platform and are built to your specifications. 80% of people decide whether they like your business or not within the first three seconds of seeing your website. A good website could make the difference between someone clicking to make a purchase or the back button to go somewhere else. Most projects can be started and completed in less than a month. This is a service we are excited to offer because we have the team and people to provide stunning websites, efficiently at affordable prices, in a record-breaking time frame.
Network Troubleshooting
If you own a business, every minute your network is offline is money lost! We work with your entire network system to identify issues, bottleneck areas, and get you back up quickly. We offer both hardware repair and installation of network appliances in addition to offering a suite of monitoring tools for your business to be proactive in preventing downtime with a single computer or the entire network. We work to understand the flow of your network and figure out if it is performing at its best. Sometimes a minor change such as a cable or new switching station can take a slow network that all your employees complain about and make it quick and responsive. Slow networks force tasks to take longer. Are you getting the best from your network or is it costing you productivity?
Data Backup
Your data is your most valuable thing in the world and cannot be easily replaced. It could be important business contracts, tax information, documents, or even all your work for the last several years. Imagine if you lost that. Then imagine if you lost those wedding photos or that video of your child doing one of their firsts. We hope this never happens, but if it does we are here to recover your documents, pictures, and other important data locally here in Maryland. You can trust that if we cannot recover your data, we will not charge you.
Remote Services
We offer remote consulting services to anyone, anywhere with an internet connection, for a fraction of the price we charge to come to your door!
Computer Repair
We are proud to be the best in computer repair to fit your budget and schedule. For the fall, drop, or flight a laptop may experience, we can easily replace the screen if it is damaged and make it like new. Don’t get a new computer if you don’t have to, screen replacements are more affordable and common than you might think. The same also applies to fixing damaged keyboards, disc drives, and other hardware. If your hard drive fails, we can replace that and if you were proactive with our data backup service no data would be lost. Your computer would be turn key and ready to serve you again.
Remote Support
Tri-County PC is the superhero that can come through the airwaves, through your internet connection, and remotely work on your problem. We can provide services such as consulting, training, software installation, error correction, clean-ups, and well essentially anything you need, no matter where you are if that connection to your computer is available.
Also, did we mention that this awesome remote service offering costs less than having us come on-site and often quicker too since we can get to your location with the speed of the internet?
Tune-Up
Everything needs a tune-up now like a lawn mower or central air system. You charge the battery, sharpen the blades, and check the oil in your mower. Then you clear out the dust in your air system and put in a new filter to keep it running just right. A new car around 60,000 miles starts to require some additional tuning as well. Still a great car, but from use over time, it just needs to be “tuned-up” and ready to go the next 100,000 miles.
Your computer is the same way as all these other tools and appliances. There are two key tune-up areas: hardware and software. At Tri-County Computers we take care of both of them!
Website Hosting Services
We also provide popular add-on services for Search Engine Optimization and web hosting service locally here on the East Coast. Our web hosting provides three levels of backup, automated updates, and a 99.9% uptime promise.
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