Repair, Remote, & Tune-Up's
Computer Services
Computer Repair
Accidents and taxes are something you can always expect to happen. Not the most fun topics, but when it is tax time you go see that accountant and hopefully get a refund. If your laptop falls out of your hands, slides off your desk, has some liquid land on the keyboard, or you just get a little upset and give it a toss from the window; we are ready to look at the damage and work to make it like that accident never happened. We are proud to be the best in computer repair to fit your budget and schedule. For the fall, drop, or flight a laptop may experience, we can easily replace the screen if it is damaged and make it like new. Don’t get a new computer if you don’t have to, screen replacements are more affordable and common than you might think. The same also applies to fixing damaged keyboards, disc drives, and other hardware. If your hard drive fails, we can replace that and if you were proactive with our data backup service no data would be lost. Your computer would be turn key and ready to serve you again.
If an accident did not happen or you’re not sure if one did, but the computer is not working as it should that is when it is a perfect time for a free diagnostic report. We analyze the patient (your computer) and offer the best course of treatment. It may be repair or replacement. We look to find the best solution for you and your computing experience.
Ever have a moment where you thought, “What popped up or what did I just click?” This happens but do not panic, reach out to us, your dedicated team and have one of our professionals remote into your computer and take a quick look. Perhaps it was an error message for software that is outdated and needs to be updated or an indication that you might have a virus. It is better for us to take a quick look and prevent a small error or a single virus turn into complete infestation or computer failure. Remember, we can come in remotely, look, resolve any issue, and you can continue working knowing that there is not a problem waiting around the corner. Most computer repair companies want you to get into that high stress, high anxiety, complete system failure because they make more money that way. We work twice as hard to earn our money so that you do not have to have that experience. Our computer repair services are about more than just repair. It starts there but continues with education and preventative tools to keep your system running smooth.
Remote Computer Support
In the middle of an important project for school, work or a hobby and suddenly your computer won’t print or perhaps it just froze up. You are in a rush and do not have time to run to a computer shop, check the machine in, and wait for it to be looked at. You want someone to look at it now and preferably without you having to leave the house or have a long wait. Well, computer snags like these don’t have to ruin your day because Tri-County PC is the superhero that can come through the airwaves, through your internet connection, and remotely work on your problem. We can provide services such as consulting, training, software installation, error correction, clean-ups, and well essentially anything you need, no matter where you are if that connection to your computer is available. If there is no internet, we can walk you through a variety of suggestions to make that connection. For instance, many smartphones can put out a WiFi signal if you are in an area with no internet. We are here to get you connected.
On vacation and your computer decides it wants a vacation, call us up and our skilled professionals can connect to your PC and get it back to work. Traveling for business, no worries we can remotely support you. We are ever ready to serve you and keep you moving with frustration free IT service.
Also, did we mention that this awesome remote service offering costs less than having us come on-site and often quicker too since we can get to your location with the speed of the internet?
Tune-Up
Everything needs a tune-up now like a lawn mower or central air system. You charge the battery, sharpen the blades, and check the oil in your mower. Then you clear out the dust in your air system and put in a new filter to keep it running just right. A new car around 60,000 miles starts to require some additional tuning as well. Still a great car, but from use over time, it just needs to be “tuned-up” and ready to go the next 100,000 miles.
Your computer is the same way as all these other tools and appliances. There are two key tune-up areas: hardware and software. As more and more technology emerges, older computers become slower because of new requirements that did not exist when it was built and purchased. It is very affordable to increase memory on your computer and that is a common thing we look at if the computer allows for additional memory. Imagine you have a pile of stuff and one small box to put it in. The small box is your system’s memory. As you surf the web or write a document you are putting more stuff in the box. A memory upgrade gives you a bigger box that can fit more stuff and larger stuff that wouldn’t fit before. Memory is different from your hard drive as things go into the box as they are being used. If you open Chrome and Word then they are now in your box of memory that the computer has immediate access to. Your hard drive stores your data so think of it as a big storage unit. There are faster options to upgrade for hard drives now just like there are faster vehicle engines, sometimes an upgrade of this makes sense and sometimes cleaning up the storage unit that is your hard drive is the best fit. Somethings you might have never known were on your computer and other things are just accumulated clutter that can be cleaned up.
A software tune-up is very common and popular. Rather quickly, what was new becomes outdated for software. We update all these different software programs to get them to their peak performance and patch areas that could allow viruses or the “wares” to come in. We also remove software that is clutter. Pop-ups and some online downloads have little extras that do nothing but take up space and slow down your machine. We clear all of that out since it provides no benefit. Outside of your computer running slow, you likely never realized it was there. When we remove the junk, the only difference is your computer runs better. We also work with your computer to see what resources it needs to use when. It is common for login times to become faster and overall performance to be much more pleasing. This paired with a memory upgrade can add great additional usable life to your computer.
When it comes to our tune-up services, we take the information from our free diagnostic testing and quickly can determine what areas need a little work to increase speed and performance.
